Our Satisfied Customers’ Stories: Real Experiences, Real Opinions

Heartland Home Improvements is in the final stages of an extensive remodeling project at our home. We raised a ceiling, expanded rooms by moving walls, replaced all flooring with either wood laminate (basement) or solid wood (main level), replaced all windows and doors and tiled all bathrooms throughout the house. As you can see, this is a major undertaking that is essentially renovating the entire house.

I needed a driveway and deck accomplished for the sale of a home. The work was very well done at a reasonable price, and the employees are knowledgeable and friendly. I would recommend Heartland to others for remodeling and home repair, as once they begin work they stay at it till you are satisfied. There is one caveat to be aware of, and that is schedule. Be prepared for a wait as they likely have jobs scheduled ahead that they are committed to first.

We had Heartland design and construct a front porch addition, hang new siding and new windows. The cost was more than we expected at first, but they worked with us to see where we could "compromise" and ended up with a budget we both agreed upon. At the end of the project, the cost was exactly what they said it would be. I have worked with many contractors where you get the bill a month after the project is finished, and it's 150/200% higher than the number you thought. Other than financials, the craftsmanship was excellent. I'm very happy with the work and the quality. Last, they have an in-house drafter/designer (Nathan) that will show you what your project will look like (to-scale) at no cost to you. Nathan was the starting point and we loved working with him. I had interviewed architects/designers before calling Heartland and they wanted $3,000-$5,000 just for a drawing. Heartland has the designer and computer software in-house to allow clients to see the finished product.

The owner, Mike, was easy to work with. He listened to all my needs, offered suggestions, and did what he could to make our project work for us.

Professional demeanor by all teammates. Work was done quickly and expertly. I don't remember our window installers names but they were very good. Josh came to fix up the plaster and had no hesitation about his job and the work looks excellent.

We realized in July that the window needed replaced. We called 3 other companies before yours was recommended to us. One company never showed up to do the estimate, the other two came to measure for estimates but never followed through. We are very pleased with your company and will highly recommend you.